Privacy Policy

Introduction

Welcome to Optom Success. Your privacy is of utmost importance to us. This policy explains how we collect, use, and protect your personal information when you visit our website at https://optomsuccess.com/

Information We Collect

We gather various types of personal information to provide and enhance our services, including:

– Personal Details: Your name, email address, and phone number.

– Professional Information: Stage of pre-reg

How We Use Your Information

We utilise the information collected for several purposes:

1. Order Processing and Service Delivery: To manage orders, deliver products, process payments, and communicate with you about your orders and our services.
2. Service Improvement: To enhance the functionality and user experience of our website and services.
3. Communication: To keep you informed about your orders, services, and promotional offers via various channels like phone, email, and WhatsApp.
4. Security and Fraud Prevention: To safeguard our customers and staff from fraud and other security threats.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and our services. These tools help us understand user behavior and preferences, ensuring a seamless experience on our site. All cookies used comply with current UK and EU laws.

Sharing Your Information

We respect your privacy and do not sell your personal information. We share your data only in the following circumstances:

– Service Providers: We partner with third-party companies to perform functions on our behalf, such as processing payments and delivering packages. These providers access your information solely to complete their tasks and are not permitted to use it for other purposes.

You will be notified in advance if there is a need to share your information with other third parties, giving you the choice to opt out.

Data Security

We prioritise the security of your personal information. Our measures include:

– Encryption: Protecting data during transmission using encryption protocols.

– Our payment processes are secured through integration with Stripe, ensuring the highest standards of data protection and transaction security.

Your Choices

If you have any questions about our data collection practices or wish to opt out of certain communications, please contact us at info@optomsuccess.com

Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect information from minors.

You can request to view the information we hold about you by contacting us through our ‘Contact Us’ section. We will respond within 10 working days.

Payment Security

Our payment processes are secured through integration with Stripe, ensuring the highest standards of data protection and transaction security.

Contact Us

For any questions or concerns regarding our privacy practices, please reach out to us at info@optomsuccess.com.